Privacy Policy

Last updated: [27/11/2025]

In compliance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPDGDD) and other applicable regulations, we inform you about the processing of your personal data through this website.

1. Data Controller

DOCUGESTIO, S.L.
Commercially known as DOCUGESTIO
Tax ID (CIF): B25367889
Registered address: Avinguda de Blondel, 11, 1st Floor, 25002 Lleida (Spain)
Telephone: 973 20 13 00
Email: docugestio@docugestio.es
Website: (si quieres incluir uno, indícalo y lo añado)

Registered in the Commercial Registry of Lleida, Volume 427, Page 187, Sheet L-8003.

2. Data We Collect

We may collect and process the following categories of personal data:

• Identification data: first name and surname.
• Contact information: email address and telephone number.
• Information provided through web forms: inquiries, service requests, evaluations, or claims.
• Browsing data: IP address, cookie identifiers, device information, statistics, and web-use behavior.

3. Purposes of Processing

Personal data is used for the following purposes:

• Managing requests received through the website forms.
• Providing, administering, and maintaining contracted services or inquiries.
• Sending commercial or informational communications, always with the user’s prior consent.
• Analyzing website browsing and improving user experience through tools such as Google Analytics, Google Ads, or Meta Pixel (Facebook and Instagram Ads).
• Complying with applicable legal obligations of the controller.

4. Legal Basis

Data processing is carried out based on:

• The explicit consent of the data subject.
• The performance of a contract or application of pre-contractual measures.
• The legitimate interest of the controller in improving services and business relations.
• Compliance with legal obligations.

5. Recipients

Personal data will not be disclosed to third parties, except when legally required.

We collaborate with external service providers who may have access to personal data in order to provide ancillary services such as:

• Website hosting and maintenance.
• Analytical and advertising tools: Google Analytics, Google Ads, and Meta (Facebook and Instagram Ads).
• Email marketing platforms such as Mailchimp, Mailerlite, or equivalents.

These providers act as data processors and are bound by confidentiality and data protection agreements in accordance with the GDPR.

6. International Transfers

Some providers (such as Google LLC or Meta Platforms, Inc.) may perform international data transfers outside the European Economic Area.
In such cases, Standard Contractual Clauses approved by the European Commission and other adequate safeguards are applied.

7. Data Retention

Data will be retained as long as the relationship between the parties exists and for the time necessary to comply with legal or contractual obligations.

Once these periods have expired, data will be deleted or anonymized, unless retention is legally required.

If the user requests erasure, their data will be deleted unless storage is mandated.

8. User Rights

The user may exercise the following rights at any time:

• Access
• Rectification
• Erasure (right to be forgotten)
• Objection
• Restriction of processing
• Data portability
• Withdrawal of consent

To exercise these rights, please submit a request to:
📧 docugestio@docugestio.es, attaching a copy of your identity document.

You may also file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have not been respected.

9. Security

DOCUGESTIO, S.L. has implemented the necessary technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data, preventing loss, alteration, unauthorized access, or improper disclosure.

10. Cookies

This website uses cookies and tracking technologies (such as Google Analytics, Meta Pixel, or Google Ads) to analyze user browsing, measure website performance, and serve personalized advertising.

You can find detailed information in our Cookie Policy, where you can configure or withdraw your consent at any time.

11. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy to adapt it to legal changes, recommendations from supervisory authorities, or variations in our processing activities.